Privacy Policy

Last updated: 2026-05-21

ABC Plumbing Los Angeles ("we", "our", "us") operates abcplumbingla.com. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Information you provide directly

• Contact form submissions — your name, phone number, email address, and message content
• Phone calls — caller ID and any information you share during the call

Information collected automatically

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search query

Cookies

This website uses essential cookies required for the site to function. We do not use tracking or advertising cookies. You can disable cookies in your browser settings; this will not affect your ability to view the site.

How We Use Your Information

• To respond to your plumbing service enquiries
• To schedule and confirm appointments
• To send service confirmation or invoice information
• To improve our website and service quality

We do not sell, rent or share your personal information with third parties for marketing purposes.

Third-Party Services

This website is hosted on Cloudflare Pages. Contact form submissions are processed through Netlify Forms. These providers have their own privacy policies which govern their use of your data.

Our location map uses Google Maps. Google's privacy policy governs data collected through the map embed.

Data Retention

We retain contact form submissions for up to 24 months for the purpose of providing and improving our services. Phone call records are retained for up to 12 months.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make such a request, contact us at:

ABC Plumbing Los Angeles
123 Main St, Los Angeles, CA 90001
310-555-0123

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

This website is not directed at children under the age of 13 and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. The date at the top of this page reflects the most recent revision. Continued use of this website after any changes constitutes acceptance of the updated policy.